If you need to return or exchange an item, we offer a clear, fair process:

1. Return Timeline
Submit return requests within 30 days of delivery.

2. Acceptable Condition
Items must be unused, unsoiled, and returned in original packaging with purchase evidence.

3. Exceptions

• Items used or altered (e.g., washed or worn)

• Seasonal or clearance items

• Personalized or made-to-order products

• Bedding sets sold at clearance pricing

4. Requesting a Return
Email [email protected] with order details. We’ll guide you through the return.

5. How to Return
Pack the item securely and ship using a trackable method to protect both sides.

6. Refund Method
Once the return is processed, refunds (minus shipping costs) are sent to your original payment method within 5–10 business days.

7. Refund Delays

• Check your bank or card statement.

• Contact your payment provider if needed.

• Still unresolved? Reach us at [email protected] anytime.

8. Exchanges
We handle exchanges upon request, subject to stock. Email us to confirm availability.

9. Gift Returns
Gifted items returned in sellable condition earn a store credit voucher sent via email.

10. Return Shipping
Customer covers return shipping; we cover defect-related shipping after approval.

11. Damaged or Defective Items
If a product arrives damaged, send photos and descriptions via email. We’ll replace or refund promptly.

12. Contact Support
Need help? We’re here:
Email: [email protected]

Thank you for choosing Gifted ValueDepot—where every textile piece is selected to elevate your home experience.