1. Order Fulfillment
Orders are processed within 1–3 business days after order confirmation.

2. Costs & Delivery Windows

3. Delivery Tracking
Once dispatched, tracking codes are emailed—they empower you to follow progress from dispatch to doorstep.

4. Shipping Partners
We rely on trusted carriers, offering both standard and expedited options depending on location.

5. International Orders & Duties
Import fees or taxes may apply per local regulations—these are the recipient’s responsibility. Some destinations may restrict textiles.

6. Delivery Delays
Unforeseen delays due to customs, transport conditions, or peak seasons may occur. We appreciate your patience.

7. Address Verification
Incorrect or incomplete addresses may delay delivery. We’re not liable for errors entered at checkout.

8. Returned Shipments
Returned parcels due to address issues will prompt contact to arrange reshipment (reshipment fees may apply).

9. Split Shipments
Large or distinct items may arrive separately—each package is tracked independently.

10. Assistance
Questions about shipping or tracking?
Email us at [email protected]